Privacy and Terms
Privacy and Terms
Thank you for visiting our site. 'We', 'Our' and 'Us' refers to Rowen Wagner Design. By engaging with our site or placing an order with us, you acknowledge that you
understand and agree with our Terms and Conditions. Please Contact Us if you have any
further questions. We may update this information from time to time - This information was last updated 16th November 2015.
Rowen Wagner Design produces handmade product in micro-production volumes. We may discontinue or identify a product ‘Out of Stock’ without prior notice. It is important you provide us with an
email address and contact information should we need to contact you about your order. All pricing refers to Australian dollars. Pricing is subject to change.
Copyright and Intellectual Property
All content on this website belongs to Rowen Wagner Design. Intellectual Property, including
photography, product design, graphic design, logos, drawings, website design and written copy is the sole property
of Rowen Wagner Design. Please don’t steal from us.
We respect and value your privacy. Rowen Wagner Design will never sell or distribute customer information such as names, email and
postal address to third parties. Information collected is solely for the purposes of processing online
All products from Rowen Wagner Design are guaranteed for materials and workmanship for a period
of 6 months from shipment date. Our products are made from natural
materials such as timber, marble and leather. By nature these materials will change over time. Our
warranty does not cover damage caused by abuse, exposure to moisture, exposure to direct
sunlight or impact. Please refer to the Instructions
provided with your product for care and maintenance information.
For further information please Contact Us.
Lead Time and Shipping
Some of our products are made to order with between 3 to 6 weeks lead time - please Contact Us for a specific product lead time prior to placing an order should you require more accurate
availability information. The customer understands that parts of their order may be produced by
external fabricators; we cannot be held responsible for external production
We ship worldwide. Automatic shipping prices quoted are relevant for Australian deliveries only. For accurate Shipping costs outside of Australia, please Contact Us with your full delivery address including postcode / zip code. The customer is
responsible for any additional fees such as Government and Country taxes, import duties and custom clearance fees.